The other day I happened to be in the neighborhood of one of the older gaming stores in town, and one that I actually assumed had closed a couple of years ago. I was surprised while driving by to see the flashing neon "open" sign in the window, so I popped in to kill the remainder of a lunch break.
The store itself is a pretty stereotypical "down-in-the-dumps" gaming store. Dark, dusty, lined with shelves full of mis-matched random product, but in a good way. I browsed around for awhile, and feeling like I should help support the business, picked up a copy of Hackmaster Basic, which I had been pondering ordering online anyways, a 1st print box set of Gamma World, and a stack of 70's comics (which I love to read... for the ads!), about $60.00 worth of stuff in all.
I approached the man at the counter, who looked like he was obviously the owner and sole employee of the place. He rang me up, and I whipped out my visa to pay...
"Sorry, I don't take credit cards," he says.
Bewildered, I looked out the window (this was not a particularly safe part of town), "do folks carry a lot of cash around here?"
He looked at me, perplexed. Sadly, I had to put back everything but the old comics (not wanting to have to deplete my cash reserves so early on a Friday), and left feeling a bit let down. What if someone wanted to make a really big purchase in his store (he had quite a few boardgames running on average $80, and lots of miniatures which are expensive these days)? That seemed like begging for failure. (While leaving, I heard him turn down yet another sale, some young kids wanting to buy a bunch of dice!)
I mean, we all know what a hard time game stores are having these days. Why make it harder on yourselves, guys? My company takes credit cards, and we're not even a retail business; its something that happens once or twice a year. We use a online service that charges like 1% for the transaction. I thought about going back with the web address for the credit card processing company we use, but honestly don't know whether this guy would take offence. If he really wanted to make big sales, wouldn't he have researched this himself already?
The moderately successful gaming store in my area takes all forms of payment, of course. Anyone else have a store in their area that seems determined to fail?